... well, believe it or not, my sister drove several miles to come to this little store. She purchased something that was recommended by the staff, it turned out there was an error in size and she tried to return/exchange but she had nothing but heartache. The burden to find proof that it was the wrong size was put on her and she and I went out of our way to get the information. An obvious run around. When she finally arrived at the store she was accused by the owner that she was a manipulative liar with enough adjectives to make my sister burst into tears. Shocking! My sister is someone who wouldn't impose or do harm to anyone and they obviously took advantage of her kind and passive demeanour. I know of several people in our neck of the woods who refuse to support this store. There has been other incidents that have occurred and it would put her to shame. Her reputation will eventually catch up with her and you can therefore make the wise decision not to support a business that at times can be utterly unpredictable and vicious.
These words are not written lightly, beware.